[quote user="mfah"]Been there, done that. I have also often had to tell them that "you've been on a course, you know more about Word/Excel/Powerpoint/Outlook than I do".[/quote] Office isn't that bad. There's at least a reasonable chance that we've at least used Office...

[quote]The issue is it taking up more bandwidth for us. It's even worse than the lusers who send word attachments that could perfectly well be put in the email body.[/quote] Tell me about it... a lot of our business here is done in 24x80 char terminal screens through a terminal emulator. Instead...